July 31, 2017 at 14:03 #21547
I bought the AI from Unity Asset store and I’m trying to get a license using the invoice number on the redeem page. However, the page is broken.
How can I get my license key? I can’t find a single spot where there is information on how to contact the support.July 31, 2017 at 18:11 #21564RamiKeymaster
Thanks for your post.
I can confirm that there is a new bug on our ‘Redeem’ page. We are looking into it currently.
Sorry for the inconvenience.August 1, 2017 at 03:27 #21576
And how can I get my license key? I can’t open the AI editor without it and it’s stopping me to continue my work..
Can’t I just sent the invoice number to an email or something like that to get the key?August 6, 2017 at 04:48 #21644
Thank you Rami!
This has been resolved and the best you guys did was to remove the license requirement as it was getting frustrating because every time I opened the project I would have to activate the license again. And it was already activate twice, I had to go to my my Apex account, delete from there and activate again.
Now I don’t need to do this anymore.
Thanks a lot!!October 22, 2017 at 16:16 #22238toomanyrowsParticipant
I’ can’t redeem license Apex Utility AI – Personal Edition bought in asset store
When you enter http://apexgametools.com/redeem-license/ page it has error(before I do anything)
Notice: Undefined variable: invoice in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/wp-apex-as-wc-form/functions.php on line 553
I tried order number and invoice number but got only “Please supply a valid invoice number for the product you want to register”
Asset store has new look I got those numbers from “My account” -> “My orders”
When reverting to old look “Revert to Old Store” only old orders are present.
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